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PSL Programme — Personal, Social and Learning-to-Learn Competencies
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PSL Programme
MODULE 5 — Communication Skills
2. LEARNING MATERIALS
B. Video 3: “Managing Difficult Conversations Respectfully”
B. Video 3: “Managing Difficult Conversations Respectfully”
YO UTBE LINK- MANAGING DIFFICULT CONVERSATION
MP4
B. Video 3: “Managing Difficult Conversations Respectfully”