Section: MODULE 5 — Communication Skills | PSL Programme — Personal, Social and Learning-to-Learn Competencies

Module Overview

Welcome to Module 5 of the Bridge4Mothers PSL Programme.

This module focuses on strengthening:

communication skills,
active listening,
respectful interaction,
assertiveness,
and positive digital and face-to-face communication.

Communication is an important part of:

learning,
relationships,
family life,
teamwork,
and professional environments.

Strong communication skills can help people:

express ideas confidently,
build positive relationships,
solve misunderstandings,
participate actively,
and strengthen self-confidence.

Many people may experience challenges related to:

expressing emotions,
feeling heard,
managing disagreements,
speaking confidently,
or communicating in stressful situations.

This module encourages participants to:

strengthen confidence in communication,
improve listening skills,
recognise positive communication habits,
and develop respectful and assertive interaction strategies.

Participants will explore:

verbal communication,
non-verbal communication,
digital communication,
assertiveness,
active listening,
and respectful collaboration.

The module promotes:

confidence,
inclusion,
positive interaction,
and effective communication in everyday life.

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  Learning Objectives
  
  Select activity By the end of this module, participants will be ab...
  
  By the end of this module, participants will be able to:
  
  understand different forms of communication,
  
  strengthen active listening skills,
  
  communicate more confidently and respectfully,
  
  improve assertiveness,
  
  recognise positive communication habits,
  
  and apply communication skills in learning, social, and professional environments.
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  Expected Learning Outcomes
  
  Select activity Participants will: improve confidence in communica...
  
  Participants will:
  
  improve confidence in communication,
  
  strengthen listening and interaction skills,
  
  develop more positive communication habits,
  
  and support respectful and effective collaboration.
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  New subsection
  
  Select activity Estimated Learning Time
  
  Total Estimated Time:
  
  5–6 Hours
  
  Including:
  
  presentations,
  
  videos,
  
  practical exercises,
  
  communication activities,
  
  discussion forums,
  
  and self-assessment tasks.
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  2. LEARNING MATERIALS
  
  Select activity A. Presentation
  
  A. Presentation File PDF
  
  Select activity Β. Video 1: “What Makes Communication Effective?”
  
  Β. Video 1: “What Makes Communication Effective?” File MP4
  
  Select activity Β. Video 2: “Assertive Communication & Confidence”
  
  Β. Video 2: “Assertive Communication & Confidence” File MP4
  
  Select activity B. Video 3: “Managing Difficult Conversations Respectfully”
  
  B. Video 3: “Managing Difficult Conversations Respectfully” File MP4
  
  Select activity B. Video 4: “Positive Communication in Digital Environments”
  
  B. Video 4: “Positive Communication in Digital Environments” File MP4
  
  Select activity C. Reading Material Reading: Communication & Positive Interaction
  
  C. Reading Material Reading: Communication & Positive Interaction File PDF
  
  Select activity D. Downloadable Worksheet Communication Reflection Worksheet
  
  D. Downloadable Worksheet Communication Reflection Worksheet File PDF
  
  Select activity E. Communication Skills Resource: Positive Communication & Listening Guide
  
  E. Communication Skills Resource: Positive Communication & Listening Guide File PDF
  
  Select activity F. Infographic: Positive Communication
  
  F. Infographic: Positive Communication File PNG
  
  Select activity G. Guidance Resource: Building Confidence Through Communication
  
  G. Guidance Resource: Building Confidence Through Communication File PDF
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  3. PRACTICAL ACTIVITIES
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  4. REFLECTION AND DISCUSSION
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  5. ASSESSMENT
  
  Select activity A Knowledge Quiz
  
  A Knowledge Quiz
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  MODULE COMPLETION REQUIREMENTS
  
  Select activity To complete Module 5, participants must: View all ...
  
  To complete Module 5, participants must:
  
  View all learning materials
  
  Participate in discussion forum
  
  Complete practical activities
  
  Submit reflection assignment
  
  Complete quiz/self-assessment
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  FINAL MODULE MESSAGE
  
  Select activity Congratulations on completing Module 5. Strong com...
  
  Congratulations on completing Module 5.
  
  Strong communication skills support:
  
  confidence,
  
  relationships,
  
  collaboration,
  
  inclusion,
  
  and positive participation in learning and everyday life.
  
  Respectful communication and active listening help create stronger connections, healthier relationships, and more supportive communities.

Section outline

Module Overview

Total Estimated Time:

5–6 Hours